Jeanine Hays <div class="faqs"> <h1>FAQS</h1> <h3>Products &amp; Care</h3> <div class="faq"> <p><span class="question">1. What type of material are your pillows made of?</span><span class="answer">Our pillows are made from 100% natural fabrics. We print on 100% Belgian Linen and 100% silk.</span></p> </div> <div class="faq"> <p><span class="question">2. What are your inserts made out of?</span><span class="answer">Our inserts are the highest quality down feather inserts. Inserts are made with 100% white cotton, and filled with 5% down and 95% feather.</span></p> </div> <div class="faq"> <p><span class="question">3. Are your pillows hypoallergenic?</span><span class="answer">Our inserts are hypoallergenic. A CentroClean sterilization process is used to remove allergens from down and feathers.</span></p> </div> <div class="faq"> <p><span class="question">4. What's the best way to clean and care for your pillows?</span><span class="answer">Linen pillow covers should be hand washed in cold water using a non-toxic cleanser. When linen covers are slightly damp, iron them inside out for a clean, crisp look. Do not dry clean or machine wash.<br /> Silk pillow covers are dry clean only. Visit your local green dry cleaner to clean silk pillow covers without harming the environment.</span></p> </div> <div class="faq"> <p><span class="question">5. What type of material do you print your T-shirts on?</span><span class="answer">AphroChic prints on American Apparel tees. T-shirts are made of 100% cotton and are made in downtown Los Angeles. We also offer Edun Live Organic tees that are made of 100% lightweight organic African cotton.</span></p> </div> <div class="faq"> <p><span class="question">6. What size T-shirt should I order?</span><span class="answer">American Apparel tees tend to run small, so we suggest you order the next size larger. You can find the perfect fit <a href="http://store.americanapparel.net/sizing.html" target="_blank">right here</a>.</span></p> </div> <h3>Shipping &amp; Returns</h3> <div class="faq"> <p><span class="question">1. How long will it take for me to receive my order?</span><span class="answer">Please note that all items are made-to-order, and will be received in 3-4 weeks. T-Shirts have a shorter lead time, and will be received in 1-2 weeks. Pillows are shipped via UPS ground. T-shirts are shipped via USPS.</span></p> </div> <div class="faq"> <p><span class="question">2. Do you ship internationally?</span><span class="answer">Yes. We welcome international orders. The cost of shipping is based upon your location, and will be calculated at the time of your order.</span></p> </div> <div class="faq"> <p><span class="question">3. What is AphroChic’s return policy?</span><span class="answer">At AphroChic, one of our main goals is to offer products that beautify your home and make you happy. If an item arrives and is damaged, please <a href="/pages/contact-us">contact us</a> immediately. We will work with you to replace the item or return it for a credit with AphroChic. If you would like to return an undamaged item, please do so within 30 days of receipt. Please return the item in its original condition with all original packaging. A 15% restocking fee will be charged for returns.</span></p> </div> </div> 2009-06-30T10:41:45-07:00 faqs 3378112 2009-06-30T10:41:45-07:00 329792 2009-09-28T07:40:41-07:00 <notextile> <div class="faqs"> <h1>FAQS</h1> <h3>Products &amp; Care</h3> <div class="faq"> <p><span class="question">1. What type of material are your pillows made of?</span><span class="answer">Our pillows are made from 100% natural fabrics. We print on 100% Belgian Linen and 100% silk.</span></p> </div> <div class="faq"> <p><span class="question">2. What are your inserts made out of?</span><span class="answer">Our inserts are the highest quality down feather inserts. Inserts are made with 100% white cotton, and filled with 5% down and 95% feather.</span></p> </div> <div class="faq"> <p><span class="question">3. Are your pillows hypoallergenic?</span><span class="answer">Our inserts are hypoallergenic. A CentroClean sterilization process is used to remove allergens from down and feathers.</span></p> </div> <div class="faq"> <p><span class="question">4. What's the best way to clean and care for your pillows?</span><span class="answer">Linen pillow covers should be hand washed in cold water using a non-toxic cleanser. When linen covers are slightly damp, iron them inside out for a clean, crisp look. Do not dry clean or machine wash.<br /> Silk pillow covers are dry clean only. Visit your local green dry cleaner to clean silk pillow covers without harming the environment.</span></p> </div> <div class="faq"> <p><span class="question">5. What type of material do you print your T-shirts on?</span><span class="answer">AphroChic prints on American Apparel tees. T-shirts are made of 100% cotton and are made in downtown Los Angeles. We also offer Edun Live Organic tees that are made of 100% lightweight organic African cotton.</span></p> </div> <div class="faq"> <p><span class="question">6. What size T-shirt should I order?</span><span class="answer">American Apparel tees tend to run small, so we suggest you order the next size larger. You can find the perfect fit <a href="http://store.americanapparel.net/sizing.html" target="_blank">right here</a>.</span></p> </div> <h3>Shipping &amp; Returns</h3> <div class="faq"> <p><span class="question">1. How long will it take for me to receive my order?</span><span class="answer">Please note that all items are made-to-order, and will be received in 3-4 weeks. T-Shirts have a shorter lead time, and will be received in 1-2 weeks. Pillows are shipped via UPS ground. T-shirts are shipped via USPS.</span></p> </div> <div class="faq"> <p><span class="question">2. Do you ship internationally?</span><span class="answer">Yes. We welcome international orders. The cost of shipping is based upon your location, and will be calculated at the time of your order.</span></p> </div> <div class="faq"> <p><span class="question">3. What is AphroChic’s return policy?</span><span class="answer">At AphroChic, one of our main goals is to offer products that beautify your home and make you happy. If an item arrives and is damaged, please <a href="/pages/contact-us">contact us</a> immediately. We will work with you to replace the item or return it for a credit with AphroChic. If you would like to return an undamaged item, please do so within 30 days of receipt. Please return the item in its original condition with all original packaging. A 15% restocking fee will be charged for returns.</span></p> </div> </div> </notextile>